Ashney Market Intelligence · Market report · 12 September 2026 Weekly

Customer Support

in the United States

Who is hiring, how senior the roles are, and how fast they fill.

The read

Posting is up 18% from the month before, at 817 new roles. The median role is filled within 21 days.

01 — The numbers

By the numbers

1,410Open roles
817 ↑18% vs prior Posted / 30 days
21Median days open
14%Explicitly remote
02 — Who is hiring

The companies with the most open roles

These 1,410 roles are spread across 858 companies. The eight below post the most; together they are 10% of the total, so hiring here is fragmented, no single employer dominates. The rest sit at hundreds of companies with a handful of openings each.

Top 8 of 858 companies hiring
60
19
17
11
11
9
9
8
GlobelifeaillisarusselR1 RCMTapestryAndurilApplied MaterialsCaciGeneracGDIT
03 — Seniority

Where these roles sit on the ladder

By title, across the 1,410 open roles. Seniority is inferred from the job title, so read it as a shape, not a precise count.

Principal 2%Lead 1%Senior 8%Mid / unspecified 80%Junior 8%
Keep reading
How we count

Ashney reads companies' own applicant-tracking systems directly, hourly, not job boards. These counts are for Customer Support roles in the United States, deduplicated across reposts and staffing-agency listings. Seniority is inferred from the job title. This report refreshes weekly; the Ashney app scores new roles for members hourly. Figures as of 12 September 2026.

1,410 roles is too many to read.
Ashney reads them for you.

It scores every Customer Support role in the United States against your résumé and surfaces only the ones worth your time, with the one honest gap on each. The median role fills in 21 days, so being early matters.

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