Asia-Pacific customer support hiring ticks up, but it's not a remote game
1,467 roles are open across the rest of Asia-Pacific, new postings rose 5% this month, and Teleperformance alone holds nearly a fifth of all listings.
is what the typical role asks for. 1% ask for 10 years or more.
48% of open roles state years295 new roles in the last 30 days, against 280 the 30 days before, at the same companies.
Companies read for 60 days or moreat 495 companies hiring in the Rest of Asia-Pacific.
Issue of 2 November 2026This week's read
If you're looking for customer support work in the rest of Asia-Pacific, there's a decent amount on the table right now: 1,467 open roles spread across 495 companies. The typical role stays open for 24 days before it's filled, so there's time to apply once you spot one you like.
New postings are up 5% over the last 30 days, 295 compared with 280 the month before. Week by week the pace has been fairly steady too: it peaked at 88 new roles the week of 19 October and sits at 86 the week after, so things haven't cooled off much.
One name shows up again and again: Teleperformance, with 264 open roles on its own. Together, the top 8 employers, including Cnx, OneMCI and Taskus, account for 32% of all open roles in this market. That's worth knowing if you want to focus your search rather than spread it thin.
This is not a market that asks for years of experience. The median minimum is just 2 years, and only 1% of postings want 10 years or more. Just under half of all roles, 48%, even state a year requirement, so plenty leave it open. One thing to note: only 8% of these roles are remote, so most will expect you to show up in person.
On skills, Microsoft Windows comes up the most, named in 23% of postings, followed by CRM systems at 9%, Zendesk at 6% and Salesforce at 5%. Formal certifications barely feature: CompTIA A+ and CCNA are each asked for in just 1% of listings. Most roles, 82%, are pitched at mid-level, so this is not a market stacked with senior openings.
What this means for you
Three things you can act on this week
- Experience bar is low
The median ask is just 2 years, and only 1% of postings want 10 or more. If you're early in your career, you're not shut out of this market.
- Start with the big employer
Teleperformance lists 264 open roles on its own, far more than any other employer here. It's a sensible first stop when you search.
- Know the tools, skip the certs
Microsoft Windows, CRM systems, Zendesk and Salesforce are the most named skills. Certifications like CompTIA A+ and CCNA barely come up, so don't feel you need one to apply.
Momentum
New Customer Support roles each week
Last 30 days: 295 new roles, against 280 the 30 days before (+5%). Each week counts the same companies, and a role counts as new only in the week it was posted, so a careers site we start reading never shows up as growth.
See the numbers
| Week starting | New roles |
|---|---|
| 7 Sep | 74 |
| 14 Sep | 62 |
| 21 Sep | 82 |
| 28 Sep | 63 |
| 5 Oct | 71 |
| 12 Oct | 67 |
| 19 Oct | 88 |
| 26 Oct | 86 |
Who is hiring
The companies with the most open Customer Support roles
495 companies are hiring. The top eight hold 32% of the open roles.
| Company | Open roles | Change in new roles |
|---|---|---|
| Teleperformance | 264 | |
| Cnx | 55 | |
| OneMCI | 48 | |
| Taskus | 39 | |
| Maersk | 23 | |
| KLA | 15 | |
| Sun Life | 15 | |
| DBS | 14 |
Change compares new roles in the last 30 days with the 30 days before, shown where a company posted 25 or more in the earlier 30 days. Staffing agencies are left out. A company name links to its Ashney company page where there is one.
What they ask for
The technology Customer Support roles ask for most
Ask Rate is the share of roles that name a skill, from 1,427 postings read in full. Ways of working (methods such as Agile, tools such as Jira) are listed apart; office tools and soft skills are left out.
Ways of working
Industries named most: SaaS 4%, Financial services 4%, Banking 3%. Certifications named: CompTIA A+ 1%, CCNA 1%. 8% of open roles say they are remote.
Cite this report