Ashney Market WatchRest of Latin AmericaCustomer Success Issue of 2 November 2026

Customer Success hiring in Latin America is up 33%, but the weekly pace has eased

New postings jumped over the last 30 days, though the week-to-week pace has cooled since its mid-October high. Openings are spread across 114 companies, with no single employer dominant.

By the Ashney Intelligence EngineRead at the source, hourlyA new issue every week
LinkedIn WhatsApp X
Experience asked 3 yrs

is what the typical role asks for. 2% ask for 10 years or more.

59% of open roles state years
New roles, 30 days +33%

65 new roles in the last 30 days, against 49 the 30 days before, at the same companies.

Companies read for 60 days or more
Open roles 147

at 114 companies hiring in the Rest of Latin America.

Issue of 2 November 2026

This week's read

If you're looking for a Customer Success role in the rest of Latin America, this is a good month to be looking. There are 147 open roles right now, posted by 114 different companies. New postings in the last 30 days are up 33% compared with the 30 days before, rising from 49 to 65.

That growth has not kept speeding up each week, though. The week of 19 October was the busiest, with 21 new roles. The following week slipped to 19, a 10% pull back from that peak. So the hiring pace has eased a bit even as the month-over-month total is still well up.

No single company controls this market. Appdirect posts the most roles among the top names, with Codekeeper close behind. But together, the eight biggest employers hold just 18% of all open roles, so most of what's out there comes from companies outside that list.

Salesforce is the most asked for skill, showing up in 20% of postings, with CRM experience close behind at 15%. AI and machine learning appear in 10% of listings. SaaS is by far the most common industry background wanted, named in 26% of postings.

Most roles are built for mid-level candidates: 78% of titles fall into that band, and only 2% ask for 10 or more years of experience. The median minimum asked is 3 years. Roles stay open a median of 25 days, and 23% are remote.

What this means for you

Three things you can act on this week

  • Apply broadly, not just big names

    Hiring is spread across 114 companies, and the top eight employers hold only 18% of open roles. Don't limit your search to well known names; most opportunities sit outside that list.

  • Salesforce and CRM skills stand out

    Salesforce appears in 20% of postings and CRM in 15%. If you have hands on experience with either, make sure it's clear and easy to find in your application.

  • You don't need a decade of experience

    Only 2% of postings ask for 10 or more years. The median minimum is 3 years, and 78% of roles target mid-level candidates, so don't rule yourself out early in your career.

Momentum

New Customer Success roles each week

Last 30 days: 65 new roles, against 49 the 30 days before (+33%). Each week counts the same companies, and a role counts as new only in the week it was posted, so a careers site we start reading never shows up as growth.

01020307 Sep14 Sep21 Sep28 Sep5 Oct12 Oct19 Oct26 Oct2119010203014 Sep28 Sep12 Oct26 Oct2119
See the numbers
Week startingNew roles
7 Sep6
14 Sep14
21 Sep11
28 Sep20
5 Oct18
12 Oct9
19 Oct21
26 Oct19

Who is hiring

The companies with the most open Customer Success roles

114 companies are hiring. The top eight hold 18% of the open roles.

CompanyOpen rolesChange in new roles
Appdirect 5
Codekeeper 4
Cabify 3
Cloudbeds Third Party Board 3
Granicus 3
MMC 3
Owner 3
Pavago 3

Change compares new roles in the last 30 days with the 30 days before, shown where a company posted 25 or more in the earlier 30 days. Staffing agencies are left out. A company name links to its Ashney company page where there is one.

What they ask for

The technology Customer Success roles ask for most

Ask Rate is the share of roles that name a skill, from 143 postings read in full. Ways of working (methods such as Agile, tools such as Jira) are listed apart; office tools and soft skills are left out.

Salesforce20%
CRM15%
AI and machine learning10%
HubSpot8%
Power BI4%
SQL4%

Ways of working

Jira3%
Agile2%
ClickUp2%
Asana1%
ITIL1%
Lean1%

Industries named most: SaaS 26%, Payments 7%, Consulting 5%. Certifications named: ACCA 1%, AWS Certified Cloud Practitioner 1%, CPA 1%. 23% of open roles say they are remote.

Cite this report

Ashney Market Watch, "Customer Success hiring in the Rest of Latin America, 2 November 2026", ashney.ai/market/cs/rest-of-latin-america
Keep reading
How we count

Ashney reads companies' own careers sites directly, hourly, not job boards. A role posted for many cities counts once, and staffing agencies are left out. A role counts as new in the week it was posted, and every change is measured at the same companies in both periods, so a careers site we start reading never shows up as growth. The written read is by the Ashney Intelligence Engine from this issue's numbers only, and every number and employer in it is checked against them before it is published. This report is written weekly; issue of 2 November 2026.

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