Brazil Customer Support postings jump 19% in 30 days, led by Cnx
81 new roles went up in the last 30 days, up from 68 the month before, and the week of 26 Oct was the busiest week on record for this market.
is what the typical role asks for. 6% ask for 10 years or more.
24% of open roles state years81 new roles in the last 30 days, against 68 the 30 days before, at the same companies.
Companies read for 60 days or moreat 118 companies hiring in Brazil.
Issue of 2 November 2026This week's read
Customer Support hiring in Brazil picked up pace this month. The last 30 days brought 81 new postings, up 19% from the 68 posted in the prior 30 days. There are 191 open roles right now across 118 companies.
The weekly numbers back this up. New postings climbed most weeks since early September, from 10 the week of 7 Sep to 28 the week of 26 Oct, which is the highest weekly count on the line so far.
Cnx has the most open roles by far, with 20. Rimini Street follows with 8. Together the top 8 employers, which also include Gympass, Kyndryl, Aveva, Despegar and Diebold Nixdorf, hold 26% of all open roles, so most hiring is spread across smaller employers rather than concentrated at the top.
Most roles target people already in the field: the median posting asks for 3 years of experience, and only 6% ask for 10 years or more. Seniority stated in titles leans mid level too, at 82%, with 12% junior and 4% senior. Only 24% of postings state a years requirement at all, so many ads leave this open.
On tools, SQL is the most asked skill at 14%, followed by Microsoft Windows at 12%, then SAP, Linux and Zendesk each at 9%. ITIL and root cause analysis each appear in 9% of postings too. Remote options are limited: only 12% of open roles are remote, and the median role stays open 22 days.
What this means for you
Three things you can act on this week
- Hiring is picking up
New postings rose 19% over the last 30 days compared with the month before, and the most recent week was the busiest yet. This is a good time to apply.
- Look past the biggest name
Cnx has the most open roles, but the top 8 employers combined hold only 26% of all postings. Check smaller employers too, not just the famous ones.
- Years of experience rarely rule you out
Only 6% of postings ask for 10 or more years, and the median ask is 3 years. Most titles are mid level, so this market does not demand long tenure to get in.
Momentum
New Customer Support roles each week
Last 30 days: 81 new roles, against 68 the 30 days before (+19%). Each week counts the same companies, and a role counts as new only in the week it was posted, so a careers site we start reading never shows up as growth.
See the numbers
| Week starting | New roles |
|---|---|
| 7 Sep | 10 |
| 14 Sep | 13 |
| 21 Sep | 19 |
| 28 Sep | 17 |
| 5 Oct | 13 |
| 12 Oct | 17 |
| 19 Oct | 23 |
| 26 Oct | 28 |
Who is hiring
The companies with the most open Customer Support roles
118 companies are hiring. The top eight hold 26% of the open roles.
| Company | Open roles | Change in new roles |
|---|---|---|
| Cnx | 20 | |
| Rimini Street | 8 | |
| Eden People | 4 | |
| Gympass | 4 | |
| Kyndryl | 4 | |
| Aveva | 3 | |
| Despegar | 3 | |
| Diebold Nixdorf | 3 |
Change compares new roles in the last 30 days with the 30 days before, shown where a company posted 25 or more in the earlier 30 days. Staffing agencies are left out. A company name links to its Ashney company page where there is one.
What they ask for
The technology Customer Support roles ask for most
Ask Rate is the share of roles that name a skill, from 185 postings read in full. Ways of working (methods such as Agile, tools such as Jira) are listed apart; office tools and soft skills are left out.
Ways of working
Industries named most: SaaS 9%, Consulting 3%, Logistics 2%. Certifications named: CCNA 1%, CompTIA A+ 1%, CCIE 1%. 12% of open roles say they are remote.
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